Privacy Policy

What is xSeek?

xSeek helps businesses understand how AI models discover, crawl, and cite their websites. We track AI bot visits, monitor citations in AI-generated responses, and provide insights into your AI search visibility.

What We Collect

Account Information

• Email address and name when you sign up
• Organization name and website URLs you add for tracking

Website Analytics

• AI bot visit data (bot name, URLs visited, timestamps)
• Citation data from AI model responses
• Prompt configurations you create

Usage Data

• How you interact with our dashboard
• Feature usage patterns

How We Use Your Data

• Provide AI visibility tracking and analytics
• Display leaderboards and citation sources
• Improve our service and develop new features
• Send product updates (you can opt out)

What We Don't Do

• We don't sell your data
• We don't share individual website analytics with third parties
• We don't access your website content beyond what's publicly available

Data Retention

• Account data: kept while your account is active
• Analytics data: retained for 2 years
• You can request deletion at any time

Your Rights

You can:

• Access your data
• Export your data
• Delete your account and associated data
• Opt out of marketing emails

Security

We use industry-standard encryption and security practices to protect your data. All data is transmitted over HTTPS and stored securely.

Cookies

We use essential cookies to keep you logged in and remember your preferences. We also use analytics cookies to understand how you use xSeek, which helps us improve the product.

Third-Party Services

We use trusted third-party services for payment processing, email delivery, and analytics. These providers have their own privacy policies and handle data according to industry standards.

Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or through the xSeek dashboard.